Terms of Service
Last updated: April 7, 2026 · Soular Technologies, LLC · Atlanta, Georgia
Plain English: By using MatterPilot AI you agree to these terms. The platform is a tool for law firms — not a substitute for legal judgment. You own your data. AI outputs must be reviewed by attorneys. We limit our liability to fees paid. Disputes go to arbitration in Georgia.
1. Agreement
These Terms of Service ("Terms") govern your use of the MatterPilot AI platform ("Platform") operated by Soular Technologies, LLC ("Company," "we," "us"). By creating an account or using the Platform, you ("Subscriber" or "Firm") agree to these Terms.
2. Description of Service
MatterPilot AI is a cloud-based legal intake and case management platform that uses artificial intelligence to assist law firms with:
- Client intake form delivery and collection
- AI-assisted analysis of intake information
- Case organization, assignment, and tracking
- Document management
- Multi-user role-based access for legal staff
3. AI Disclosure and Limitations
Important: The AI features within MatterPilot AI are powered by Anthropic's Claude large language model. AI-generated content — including intake summaries, case analyses, and recommendations — is provided as a drafting and organizational aid only. It does not constitute legal advice, legal analysis, or the work product of a licensed attorney.
You acknowledge and agree that:
- All AI outputs must be reviewed and verified by a licensed attorney before use
- AI outputs may contain errors, omissions, or inaccuracies
- You are solely responsible for any legal work product derived from AI-generated content
- You are responsible for complying with your state bar's rules regarding AI use in legal practice
- You must disclose to clients that AI tools are used in your intake process where required by professional responsibility rules
4. Subscription and Payment
Subscription Tiers
MatterPilot AI is offered on a subscription basis. Current tiers, features, and pricing are described on our website and in your subscription agreement. We reserve the right to change pricing with 60 days notice to active subscribers.
Payment
Subscription fees are billed monthly in advance. Failure to pay within 10 days of the billing date may result in suspension of access. Accounts more than 30 days past due may be terminated.
No Refunds
Subscription fees are non-refundable except as required by applicable law or as expressly agreed in writing.
5. Data Ownership and Processing
Your Data
You retain full ownership of all data you and your clients submit to the Platform, including intake forms, case information, and documents ("Firm Data"). We process Firm Data solely to provide the Platform services.
Data Processing
By using the Platform, you authorize us to process Firm Data as necessary to provide the services, including transmitting intake content to Anthropic's API for AI analysis. You represent that you have obtained any necessary client consents for this processing.
Data Export and Deletion
You may request an export of your Firm Data at any time. Upon termination of your subscription, your data will be retained for 90 days during which you may request export. After 90 days, data will be permanently deleted.
6. Acceptable Use
You agree not to use the Platform to:
- Process intake data for matters you are not authorized to handle
- Violate any applicable law, including data protection laws
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to other firms' data
- Reverse engineer, scrape, or copy the Platform
- Use the Platform as a non-law firm business without written permission
7. Professional Responsibility
You are solely responsible for ensuring that your use of MatterPilot AI complies with all applicable rules of professional conduct, including those of your state bar association. The Company makes no representations regarding the compliance of the Platform with any specific jurisdiction's rules of professional conduct.
8. Confidentiality
We maintain strict confidentiality of all Firm Data. Our employees and contractors are bound by confidentiality obligations. We will not access your case data except as necessary to provide technical support (with your permission) or as required by law.
9. Limitation of Liability
Read carefully: To the maximum extent permitted by law, our total liability for any claim shall not exceed the fees you paid us in the three months preceding the claim. We are not liable for indirect, consequential, or punitive damages, or for any harm resulting from your reliance on AI-generated content.
10. Indemnification
You agree to indemnify and hold harmless Soular Technologies, LLC from claims arising from your use of the Platform, your violation of these Terms, or your violation of applicable professional responsibility rules.
11. Term and Termination
Either party may terminate the subscription with 30 days written notice. We may suspend or terminate immediately for material breach, non-payment, or use of the Platform for illegal purposes. Sections 5, 9, 10, and 12 survive termination.
12. Dispute Resolution
Disputes shall be resolved by binding arbitration in Atlanta, Georgia under AAA Commercial Arbitration Rules. Governing law: State of Georgia. Each party waives the right to a jury trial and to participate in class actions.
13. Modifications
We may update these Terms with 30 days notice to active subscribers. Continued use after the effective date constitutes acceptance.